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NewAir 28 Lb. Portable Ice Maker - Orange - AI-100VO

by NewAir
Item ID #
2895328
Model #
AI-100VO
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    • Video
  • Makes ice for indoor and outdoor use
    • Produces ice every 6 to 15 minutes and up to 28 pounds of ice per day
    • Able to make 3 sizes of ice to fit beverage needs
    • Indicator lights show when water is needed and when ice basket is full
    • Comes with an ice scoop and a side-mounted drain bin
    Width
    14 1/2 inches
    Height
    15 inches
    Depth
    11 3/4 inches
    Weight
    24 pounds
    Fresh ice is always available with the NewAir AI-100VO unique vermillion orange portable ice maker. It moves easily from kitchen counter to your outdoor activity promising to add a pop of color and the perfect sized ice cube for your beverage needs. This low maintenance ice machine produces ice every 6 to 15 minutes and up to 28 pounds of ice per day with an option of 3 ice cube sizes. This portable ice maker is extremely compact and doesn t require permanent installation or a drain. It is easily programmed with its two button controller and features indicator lights showing when the ice bucket is full and when the unit needs more water. It comes with an ice scoop and a side-mounted drain bin to empty any unused water at the end of the day. No more running to the store for ice because ice is always available at home.

    Warranty

    For one year from the original date of purchase, the manufacturer will repair or replace any parts of this appliance that prove to be defective in materials and workmanship, provided the appliance has been used under normal operating conditions as intended by the manufacturer.
    UPC
    854001004655

    View Specs

    Specifications
    Item TypeIce Maker
    Outdoor Rated No
    Ice Cube Type Bullet
    Ice Produced Daily28 Lbs
    Drain Type Gravity
    Ice Scoop IncludedYes
    Exterior MaterialPlastic
    Door ColorOrange
    Cabinet ColorOrange
    Interior MaterialPlastic
    Cooling System Compressor
    Control Type Digital
    Defrost TypeManual
    Volts115 Volts
    Amps2.7 Amps
    Energy Star Compliant No
    Sabbath Mode No
    LockNo
    Self Closing DoorNo
    Door AlarmNo
    Overall Dimensions
    Height 15 Inches
    Width 14 1/2 Inches
    Depth 11 3/4 Inches
    Weight 24 Pounds
    Shipping Details

    * Some orders received will go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed up to three (3) additional business days.

    Shipping Price $6.95 ( Read Our Simple Shipping Policy )
    Ship Time*
    Leaves our warehouse in 1-3 business days
    Shipping Dimensions & Weight
    Shipping Width 15 1/4 Inches
    Shipping Height 18 1/2 Inches
    Shipping Length 17 7/8 Inches
    Shipping Weight 28.6 Pounds

    Simple Shipping

    Subtotal Shipping
    USA flag

    Simple Shipping applies to continental U.S. locations only.

    Over $249 Free
    Under $249 $6.95
    Free Shipping on orders over $249

    Ship your entire order to your home for free, especially the big stuff!

    $6.95 Flat-Rate Shipping

    Anything under $249 ships at one low price. If your order increases, your shipping stays the same!

    45 Day “No Hassle” Returns

    We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).

    No Restocking Fee

    Most companies charge a 15% or more restocking fee. We think that is wrong.*

    Shared Shopping Cart

    One shared shopping cart lets you shop across our family of sites and reach free shipping faster.

    Canada Orders

    We do not ship items directly to Canada, however we will ship to your desired US-based freight forwarder.
    Please call 1-877-743-2269 for more information.



    45 Day No Hassle Returns

    We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by BBQ.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

    • If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
    • If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
    • To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

    Important information about refund eligibility:
    To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

    • Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
    • The costs of return shipping are deducted from your refund or merchandise credit.
    • In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
    • Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
    • In many cases, refunds are not processed until the item is inspected upon return delivery.
    • BBQ.com reserves the right to refuse a refund on a returned item if:
      • The item that has been returned does not match the original item shipped to the customer.
      • The returned item is missing parts or the original product’s packaging.
      • The item was damaged during the return shipment due to improper or insufficient packaging.
      • The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
      • The item has been assembled in a way that would impede proper packaging for return shipping.

    In exchange situations, there are TWO options:

    1. If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
    2. If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

    Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

    Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.


    Customer Safety & Security

    All purchasing transactions take place over a secure connection. This means that while theoretically someone could be listening to the conversation between your computer and our server, they could not understand it. It is encrypted with the highest standards and latest technologies possible.

    Also, our site is checked daily to verify the security of our site and your transactions.

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  • Number of Items
    1
    Total Price
    $189.95

Customer Reviews

  • Overall Customer Rating

    • 4.8
      263 Reviews
    • 5
      (217)
      4
      (42)
      3
      (1)
      2
      (0)
      1
      (3)
  • Customer Images

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99% of customers recommend this product.
  • Amazing customer service!!!

    I love my ice maker so much! It sits on my kitchen counter and I use it every single day. It recently broke but it's covered by warranty and the customer service has been truely amazing! I need a new label sent to me since the first one expired and Mary sent me another very quickly. They respond to all emails promptly and are extremely helpful. Because of the wonderful customer service, I will be a lifelong customer and will recommend new air to everyone I know! Thank you so much!
  • Best Uses
    Kitchen
    Describe Yourself
    Casual Cook
    Pros
    Multiple Settings, Works Great, Lots Of Storage, Easy To Install, Does Not Jam Up
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  • cleaning the tray the one where the metal fingers

    unplug the unit, then replug the unit so that the tray where the metal finger go are facing you. you will notice that it's a bacteria trap, a nasty dark mess! first use a something a brush or another to break up that mess then use your spray feature on your kitchen sink to knock the rest loss, use hot water, filter out the water until clean. THIS IS SOMETHING THAT IS NEVER MENTIONED IN THE INSTRUCTIONS! DON'T FALL VICTIM TO BACTERIA IN YOUR ICE MAKER, CLEAN THIS WAY AFTER A VINEGAR CLEANUP, MONTHLY ;-P
  • Was this review helpful to you? 
  • Great product. Great customer service when I called for help

    I needed a replacement part and contacted them through the web site. I received a call within 24 hours and got some great customer service.
  • Best Uses
    Bar
    Describe Yourself
    Casual Cook
    Pros
    Works Great
    Was this review helpful to you? 
  • RV Travel Trailer Use

    We bought this ice maker specifically for use in our small RV travel trailer. When camping for extended periods it's very east to go through a lot of ice trying to keep your coolers full. A few years ago members of our National Travel Club came up with the great idea to bring small ice makers like this along when we camp. We bought ours a little more than a year ago now and LOVE this thing. The color alone is simply fabulous to begin with, but what's better than that is how small and portable it is. Again, we are in small travel trailers so a unit this size fits our needs and space requirements which is important for each item we take with us.We're pretty diligent about emptying our ice once it fills so we add a lot of fresh ice to our cooler each day, we've gone from having to buy multiple bags every day or two to know only buying 1 big bag when we start our trip from home. This ice maker takes care of all of the rest, it keeps our cooler topped off, leaves plenty of ice for cold drinks. It makes ice faster than we can dump it somedays and we use ours outside in the hot of the day in the sun even. This little machine is a work horse.What's even better is how helpful the NewAir company has been to deal with. I've asked them questions about cleaning and maintenance and they provided me detailed files for mine and other members of our group's use.
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  • I will never buy again

    I have 3 of this ice maker, all 3 have quit working. 2 of the 3 the ice making tray has split where it attaches to the motor. I did not see this item for purchase on the parts list. I will NEVE buy one of these piece of junk again, there are much better brands to buy that will last as it should. I am sure this company is aware of this problem and have not done anything and will not do anything. I would be surprised this review will even be posted
  • Best Uses
    Bar, Portable
    Cons
    Quits Working Just Past The Warrenty
    Describe Yourself
    Avid Cook
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  • After about a year the pump broke on our unit

    the water pump broke after a year and we ordered one from New Air... the sales person was Lisa Femino and she was very friendly and helpful. SHE NEEDS A HUGE RAISE! You need more employees like her. I was ready for the typical hassle you get when you go thru this but she was Fantastic!
  • Best Uses
    Kitchen
    Describe Yourself
    Casual Cook
    Pros
    Easy To Install, Works Great
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  • Excellent Solution For Entertaining

    This was a perfect solution to our lousy refrigerator icemaker that takes forever to recover when emptied. This portable machine makes ice in about ten minutes and keeps making it as fast as you can use it. I empty the ice in the morning when its full and put it in a ziplock bag in the freezer because I'm paranoid about not having enough ice. We rarely have to use this stored ice.
  • Best Uses
    Kitchen, Portable
    Describe Yourself
    Casual Cook
    Pros
    Multiple Settings, Easy To Install, Works Great, Lots Of Storage, Does Not Jam Up
    Was this review helpful to you? 
  • Most Excellent Ice Maker & BEST Customer Service Ever!!!

    Although I had issues with the original machine I purchased, I contacted NewAir and spoke with an agent named Lisa. She arranged for quick replacement of my machine, which arrived in a timely manner. She was friendly, expedient, understanding, and cooperative in making sure that the transaction went through ABSOLUTELY FLAWLESSLY! Best customer service experience I have had in YEARS! In addition, best ice maker out there. HIGHLY RECOMMENDED!!!
  • Best Uses
    Portable
    Describe Yourself
    Gourmet Chef
    Pros
    Makes Ice Quickly, Lots Of Storage, Multiple Settings, Quiet Operation, Keeps Already Made Ice From Melting, Attractive Stainless Steel Housing, Works Great, Easy To Install, Super-easy Clean-up, Does Not Jam Up
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