We want to make sure your purchasing or building process is as easy as pie. Therefore, our staff has developed a list of questions that are commonly asked while researching your fire pit needs. If you can't find the answer to your question, please feel free to call us at anytime at 1-877-743-2269!
What is a fire pit?
By definition, a fire pit is a hole designed to contain a fire and to prevent it from spreading. Fire pits are also a decorative accessory for your outdoor living area to provide beauty, warmth and ambiance. The fire pits we offer are available in wood, gas and propane burning styles as well as different shapes such as round, hexagon, octagon, pentagon, rectangle and square.Back To Top
Who can install my fire pit?
Licensed plumbers or professional gas installers should be resources for installing your fire pit. There are safety risks involved with installing gas products as well as local codes that have to be taken into account.Back To Top
What should I build my fire pit out of?
Fire pits can be built using concrete blocks, bricks, or stone pavers. The key here is to build it out of non-combustible materials.Back To Top
What types of ignitions are there?
Match Light, Manual safety pilot, and Remote Control with Electronic Ignitions.Back To Top
Can I burn wood in my gas fire pit?
No. The intense heat generated by a wood burning fire could damage your fire pit.Back To Top
Can I use my gas fire pit inside?
No. Gas fire pits cannot be used in any enclosed area.Back To Top
Can I cook on my gas fire pit?
Cooking on your gas fire pit is not recommended. The grease or drippings from your food will clog the burner and give your media a dirty appearance. Fire pits also burn a bright yellow flame for appearance and yellow flames produce soot and smoke. They don’t soot up your media too much because the bottom, blue-er portion of the flame is what’s touching them. The tops of the flames, though, the parts that would be cooking your food, would produce a heavy sooty covering on what you’re cooking.Back To Top
What is the best way to choose my burner ring size?
We recommend that you get a fire pit ring that is 12" smaller than the inside diameter of your fire pit. For instance, if your inside diameter is 42", you will need a 30" fire pit ring. This will allow for a safe distance from the edge of the fire pit, as well as help to maintain an aesthetically pleasing look.Back To Top
When should I have a pan under the burner?
For natural gas, having a pan under the burner isn't necessary but it is recommended. A pan keeps excessive debris from potentially clogging the burner nozzles, adds extra support for the burner and it also makes it easy to access the gas line for inspection. Another benefit is that it cuts down the amount of medium you have to buy because the pan supports the gas line which means that you won't have the fill the bottom of the pit with gravel to hold the pipe up.
For propane, a burner pan is necessary because an air mixer is required to ensure a clean and safe burn. A pan will provide adequate space for the air mixer to function.Back To Top
How does the burner balance on top of the gas line?
The burner gets its support from a pan, a collar, or by sitting directly on the rocks.Back To Top
How big does my gas line need to be?
The size of the gas line depends on the gas pressure, size of the fire pit, length of run, and max btu/h rating of the burner. The more gas the burner puts out, the bigger your line needs to be.
If you are unsure what size gas line you should use, contact a professional contractor to assist you.Back To Top
Why does my gas fire pit make a whistling sound?
Usually that annoying whistling sound is caused by the flex line. Make sure that it is routed where there are no major bends or kinks in the line. Whistle Free Flex Lines are also preferred. If you have determined that your flex line isn't the issue, the next thing to look at would be the gas supply pressure. We recommend that you call in a professional to check the pressure and make necessary adjustments.Back To Top
Should I use pea gravel or sand as filler?
Pea gravel is recommended as filler. Sand retains moisture, which could cause your fire ring to rust or corrode much sooner and when wet, sand will clog the holes in your fire ring.Back To Top
How long does a 20lb propane tank last with a fire pit?
How long it will last will depend on the btu/h of the burner. A full 20lb tank has approximately 430,000 btu/h worth of gas. A fire ring that is 18” or smaller is recommended with a 20lb tank.Back To Top
What is fire pit media?
Fire pit media gives your fire pit the look that you desire. Media types include decorative fire glass, lava rocks, and fire pit logs.Back To Top
How much fire glass do I need?
To find out how much glass you need in your fire pit, simply measure the dimensions and then use our handy fire glass calculator. If you use a pan, measure the depth of the pan only. If you are not using a pan, then you will to measure from the top of the filler. The bottom of the fire pit is usually filled with a cheaper material like pea gravel or lava rocks with about two inches of fire glass on top.Back To Top
How much lava rock do I need?
The amount of lava rock you need depends on the size of your fire pit. Lava rock can be difficult to calculate because the rocks vary in size.Back To Top
Does fire pit glass ever burn or fade?
When installed and used properly, fire glass will never burn, melt or discolor.Back To Top
What is reflective glass?
Reflective fire glass has a reflective coating on one side which creates a mesmerizing effect.Back To Top
Can I use natural river rock in my fire pit?
Absolutely not! Never use stones or rocks that you've collected. These stones have moisture content in the rock which will cause the rock to explode when heated. It is important to use stones that have been designated as heat resistant.Back To Top
Do you install the burner ring facing up or down?
We suggest that you installed it with the holes pointing upward so that you will get a larger flame more effectively. Another benefit is that you will get more heat pointing the holes upward. When it is pointed down, the heat flows into the base of the fire pit, which could damage the fire pit over time.Back To Top
Is there ever clean up or maintenance required?
The maintenance on a gas fire pit is minimal. The burner will need to be cleaned and cleared of any obstructions. The glass will need to be cleaned of any soot. Fire glass cleaner is available.Back To Top
What is a venturi or air mixer?
Propane gas must be mixed with air to ensure a clean and safe burn. The venturi / air mixer allows this to happen.Back To Top
What is CSA certified and what does that mean to me?
CSA stands for Canadian Standards Association, which is a nationally recognized testing laboratory that certifies a product is safe, reliable and functions as advertised. Certification also requires that any ignition methods be pre-installed at the factory for testing.Back To Top
Will the wind affect the flame on my gas fire pit?
The wind can certainly affect the flame. It can blow it to the side and make it harder to see. If the wind is strong enough to blow out the flame, you should not use the fire pit until the winds die down. If the wind is a concern, look into a wind guard for your fire pit.Back To Top