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Our Mission and Values
We do everything in our power to ensure that your shopping experience is as positive and productive as possible, and we take pride in providing this service to the best of our abilities.
“To help people do what they love with the people they love the most through amazing customer service, quality products, and superior product knowledge.”
The CAPLC Code
By emphasizing the principles of Communication, Accountability, Passion, Learning and Change, we believe that we have found the formula for delivering obtainable results and an amazing experience for each of our valued customers while maintaining fun, supportive, and enriching work environment.
Communication
Effective, honest communication allows us to deliver the best products for our customers. We communicate openly and respectfully with our suppliers, customers and fellow employees to ensure the smooth operation of our day-to-day activities. Only through good communication can we achieve our goals.
Accountability
All employees are responsible for the growth of the company, their personal development, and ensuring that each customer's experience is as positive and productive as possible. We owe it to ourselves, our co-workers and our customers to put forth our best effort at all times. By being accountable, we can truly be proud of our accomplishments.
Passion
We love what we do. We are joyful and passionate about helping people in every aspect of their shopping experience, and we are dedicated to growing our business in an honest, professional manner.
Learning
We believe that everyone is important and that great ideas come when you least expect them. We constantly seek to better ourselves and our work by remaining humble and curious enough to learn something new every day. For us, education is our foundation.
Change
No matter how much we know, we can better ourselves by embracing change and remaining optimistic. If we want to be better than we are now, we can't get there by staying the same. We emphasize adaptability and flexibility. When we deliver an amazing experience for each customer, we have truly succeeded.
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